Privacy Policy

Last updated: January 2026

Bitek Solutions LLC ("Bitek Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit biteksolutions.net, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information:

• Contact form submissions: When you fill out our contact or assessment form, we collect your name, company, email address, phone number, and message content.
• Usage data: We may collect anonymous data about how visitors use our website, including pages visited, time on site, and browser type, through analytics tools.
• Cookies: We use essential cookies to improve site functionality. See Section 5 for more details.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and requests
• Schedule consultations or assessments
• Send relevant follow-up communications about our services
• Improve our website and service offerings

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information with trusted service providers who assist us in operating our website or conducting our business, including:

• Formspree: Our contact form is processed by Formspree (formspree.io), which transmits form submissions to our email. Their privacy policy is available at formspree.io/legal/privacy-policy.
• Email providers: We use standard email services to communicate with you.

All third parties are required to keep your information confidential and use it only for the purpose of providing services to us.

4. Data Retention

We retain contact form submissions and related communications for as long as necessary to provide our services and comply with legal obligations, typically no longer than 3 years unless an active client relationship exists.

5. Cookies

Our website uses cookies — small text files stored in your browser. We use:

• Essential cookies: Required for the site to function (e.g., remembering your cookie consent preference).
• Analytics cookies: Used to understand how visitors interact with our website in aggregate, anonymous form.

You can accept or reject non-essential cookies using the banner displayed on your first visit. You can also manage cookies through your browser settings at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@biteksolutions.net.

7. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: info@biteksolutions.net
• Phone: (704) 294-0692
• Location: Charlotte, NC, United States