Privacy Policy
Last updated: September 14, 2026
Bitek Solutions LLC ("Bitek Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit biteksolutions.net, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect the following types of information:
- Contact form submissions: When you fill out our contact or assessment form, we collect your name, company, email address, phone number, and message content.
- Usage data: With your permission, Google Analytics measures website visits, device and browser information, and interactions such as assessment requests. We do not include contact form contents in our analytics events. You can manage this choice through Cookie Settings.
- Cookies: We use essential cookies to improve site functionality and store cookie preference choices.
2. How We Use Your Information
We use the information you provide to respond to your inquiries, schedule consultations, send relevant follow-up communications, and improve our website and service offerings. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Share Your Information
We may share your information with trusted service providers who assist us in operating our website or conducting our business, including our contact form processor (formsubmit.co) and standard email services. All third parties are required to keep your information confidential.
4. Data Retention
We retain contact form submissions and related communications for as long as necessary to provide our services and comply with legal obligations, typically no longer than 3 years unless an active client relationship exists.
5. Cookies
Our website uses essential cookies required for the site to function and browser storage to remember cookie preferences. Google Analytics loads only after you enable Analytics in Cookie Settings. You can change or withdraw that choice at any time using the footer control.
6. Your Rights
You may have the right to request access to, correction of, or deletion of your personal data, and to opt out of marketing communications at any time. To exercise these rights, contact us at [email protected].
7. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes your acceptance of the updated policy.
11. Contact Us
- Email: [email protected]
- Phone: (704) 294-0692
- Location: Charlotte, NC, United States
