We provide on-site and remote IT support across the greater Charlotte metro area and surrounding communities in North and South Carolina. Remote managed IT is also available for businesses in Puerto Rico.
We dispatch on-site IT support to each of these areas. Each location page covers what local businesses typically need and what we can handle on the ground.
Mecklenburg County · NC
Our primary service hub — on-site IT support for businesses throughout Charlotte, including Uptown, South End, Ballantyne, Steele Creek, University City, and surrounding neighborhoods.
Charlotte IT Support →Cabarrus County · NC
On-site and remote IT support for businesses in Concord, including the Cabarrus County corridor and surrounding business districts.
Concord IT Support →Mecklenburg County · NC
IT support for growing businesses in Huntersville and the Lake Norman corridor north of Charlotte.
Huntersville IT Support →York County · SC
Managed IT and on-site support for businesses in Fort Mill and the York County area just south of the NC-SC state line.
Fort Mill IT Support →York County · SC
IT support for businesses in Rock Hill, one of the fastest-growing business corridors in South Carolina near Charlotte.
Rock Hill IT Support →Remote Managed IT
Remote managed IT support for businesses in Puerto Rico — helpdesk, Microsoft 365, cybersecurity, and cloud services delivered remotely.
Puerto Rico IT Support →Remote IT is fine for most issues. But when your server room floods, your network switch fails, or a new office needs to be wired up — you need someone who can actually be there. That's the difference Bitek Solutions brings to Charlotte-area businesses.
Give us a call or drop us a message. We'll tell you straight whether we can support you on-site, remotely, or through a hybrid arrangement — no run-around.
Mon–Fri 8am–6pm EST
In addition to our primary service areas, we regularly provide on-site support across the broader Charlotte metro region.
Contact us if your area isn't listed — we may still be able to help.
Managed IT, cybersecurity, Microsoft 365, cloud, AI automation, network cabling, and web design — all available in our service areas.
View All Services →We work with healthcare, retail, professional services, education, and logistics businesses across Charlotte and the Carolinas.
Industries We Serve →