Client Success Stories
Businesses We Have Helped in Charlotte and the Carolinas
Real businesses. Real challenges. Clear results. See how Bitek Solutions has helped organizations in Charlotte, NC and across the Carolinas improve IT reliability, close security gaps, and build a stronger technology foundation.
Technology Consulting
Improving Digital Foundation and Technology Structure
Bitek Solutions worked with DoubleDigit to improve its digital foundation, support its online presence, and create a more reliable structure for future growth.
- Improved website reliability
- Cleaner technology setup
- Better structure for growth
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Technology Support · Education IT Support
Reliable IT Support and Technology for a Growing School
Bitek Solutions supported Jireh Christian Academy by improving its technology and online presence, giving the organization a clearer and more reliable digital foundation.
- Better online visibility
- Improved support process
- Cleaner digital communication
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Managed IT · Cybersecurity · Microsoft 365
Modernizing IT Support for a Growing Small Business
A professional services firm came to us with recurring IT issues, no MFA, and outdated documentation. We completed a full security review, cleaned up endpoints, and built a clear support process.
- MFA and access policies enforced
- Full IT environment documented
- Structured support process in place
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Cloud & M365 · Cybersecurity
Replacing an Aging Server Before Tax Season
A six-person CPA firm was running everything off an old on-premise server with no MFA and backups that had never been tested. We migrated them to Microsoft 365, locked down access, and put a real recovery plan in place.
- Migrated from aging server to Microsoft 365
- MFA enforced across all accounts
- Tested backups with documented recovery plan
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Managed IT · Network & Cabling
Turning a Chaotic Network Into a Reliable One
A 15-person restoration contractor had everyone on personal hotspots, no company email, and no IT support plan. We rebuilt the network, moved the team to Microsoft 365, and set up a managed support contract.
- Network redesigned with VLANs and proper segmentation
- Company email and Microsoft 365 deployed
- Managed IT plan replacing ad-hoc support
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Managed IT · Network & Cabling
Fixing Daily Wi-Fi Failures Across Two Locations
A two-location dental practice had staff restarting the router before every shift. Backups existed but had never been tested. We replaced the equipment, rebuilt the backup solution, and documented the entire IT environment.
- Daily Wi-Fi failures eliminated
- Backup solution rebuilt and tested with recovery plan
- Full IT environment documented for both locations
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