Client Success Stories

Businesses We Have Helped in Charlotte

Real businesses. Real challenges. Clear results. See how Bitek Solutions has helped organizations improve IT reliability, close security gaps, and build a stronger technology foundation.

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DoubleDigit.net
Digital Media & Content
Web & Digital PresenceTechnology Consulting

Improving Digital Foundation and Technology Structure

Bitek Solutions worked with DoubleDigit to improve its digital foundation, support its online presence, and create a more reliable structure for future growth.

  • Improved website reliability
  • Cleaner technology setup
  • Better structure for growth
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Jireh Christian Academy
Education — Charlotte Area
Web & Digital PresenceTechnology Support

Reliable Technology and Digital Presence for a Growing School

Bitek Solutions supported Jireh Christian Academy by improving its technology and online presence, giving the organization a clearer and more reliable digital foundation.

  • Better online visibility
  • Improved support process
  • Cleaner digital communication
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Charlotte Professional Services Firm
Professional Services — Representative Story
Managed ITCybersecurityMicrosoft 365

Modernizing IT Support for a Growing Small Business

A professional services firm came to us with recurring IT issues, no MFA, and outdated documentation. We completed a full security review, cleaned up endpoints, and built a clear support process.

  • MFA and access policies enforced
  • Full IT environment documented
  • Structured support process in place
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Piedmont Tax & Accounting
Accounting — Concord, NC
Cloud & M365Cybersecurity

Replacing an Aging Server Before Tax Season

A six-person CPA firm was running everything off an old on-premise server with no MFA and backups that had never been tested. We migrated them to Microsoft 365, locked down access, and put a real recovery plan in place.

  • Migrated from aging server to Microsoft 365
  • MFA enforced across all accounts
  • Tested backups with documented recovery plan
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Carolina Restoration Group
Construction / Restoration — Charlotte, NC
Managed ITNetwork & Cabling

Turning a Chaotic Network Into a Reliable One

A 15-person restoration contractor had everyone on personal hotspots, no company email, and no IT support plan. We rebuilt the network, moved the team to Microsoft 365, and set up a managed support contract.

  • Network redesigned with VLANs and proper segmentation
  • Company email and Microsoft 365 deployed
  • Managed IT plan replacing ad-hoc support
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Cabarrus Family Dental
Healthcare / Dental — Concord, NC
Managed ITNetwork & Cabling

Fixing Daily Wi-Fi Failures Across Two Locations

A two-location dental practice had staff restarting the router before every shift. Backups existed but had never been tested. We replaced the equipment, rebuilt the backup solution, and documented the entire IT environment.

  • Daily Wi-Fi failures eliminated
  • Backup solution rebuilt and tested with recovery plan
  • Full IT environment documented for both locations

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