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Backup & Disaster Recovery

Backup and Disaster Recovery Services

Bitek Solutions designs and manages backup and disaster recovery for servers, endpoints, and Microsoft 365 — so a deleted file, failed drive, or ransomware incident doesn’t turn into a business-stopping event.
Our Approach

Backups That Are Actually Tested

01

Backups That Are Actually Tested

A backup nobody has verified is a guess, not a plan. We monitor backup jobs and test recovery so you know your data can actually be restored when it matters.
02

More Than Just Files

Business continuity means people can keep working — not just that data technically exists somewhere. We plan backup and recovery around how your business actually operates.
03

Layered, Not Single-Point

We combine on-site, off-site, and immutable backup options so a single failure — hardware, ransomware, or human error — doesn’t take out your only copy of your data.
What's Included

Backup and Recovery Coverage We Provide

01

Server Backup

Scheduled, monitored backups for physical and virtual servers.
02

Endpoint Backup

Backup coverage for laptops and desktops holding business-critical files.
03

Microsoft 365 Backup

Backup for Exchange Online, OneDrive, SharePoint, and Teams data that Microsoft itself does not fully retain.
04

Backup Monitoring

Ongoing monitoring of backup jobs so failures are caught and resolved, not discovered during a recovery.
05

Retention Planning

Backup retention schedules built around how long your business actually needs to keep data.
06

Off-Site & Immutable Backup

Backup copies stored off-site and, where appropriate, in immutable form to help protect against ransomware.
07

Disaster Recovery Planning

Documented plans for recovering systems and data after a significant outage or incident.
08

Recovery Testing

Periodic recovery tests so a restore has been verified, not just assumed to work.
09

Ransomware Recovery Preparation

Backup and recovery planning that accounts for ransomware scenarios specifically, not just hardware failure.
Why It Matters

The Backup You Don't Notice Until You Need It

Most businesses only think about backup after something has already gone wrong — a failed drive, a deleted folder, or a ransomware incident. Bitek Solutions manages backup and disaster recovery on an ongoing basis, so recovery is a known process instead of a scramble.
We don’t promise a specific recovery time or guarantee zero data loss for every scenario — no honest provider can. What we do is build a monitored, tested backup plan and communicate clearly about what it can realistically do for your business.
Our Services

Backup and Disaster Recovery Built for Small and Midsize Businesses

We provide backup and disaster recovery support across the areas that matter most for keeping your business running.
01

Server and Endpoint Backup

We back up the systems your business actually depends on — physical and virtual servers, and the laptops and desktops holding business-critical files.
  • Server backup for physical and virtual environments
  • Endpoint backup for laptops and desktops
  • Scheduled backup jobs aligned to how your data changes
  • Backup coverage as part of new device setup
02

Microsoft 365 Backup

Microsoft 365’s built-in retention is not a full backup. We back up Exchange Online, OneDrive, SharePoint, and Teams data separately so it’s recoverable on your terms.
  • Microsoft 365 Backup for Exchange Online, OneDrive, SharePoint, and Teams
  • Protection against accidental deletion and retention-policy gaps
  • Backup retention independent of Microsoft’s own default limits
  • Recovery of individual files, mailboxes, or full accounts
03

Backup Monitoring and Retention Planning

A backup job that silently fails is worse than no backup at all, because it creates false confidence. We monitor backup jobs and plan retention around your actual business needs.
  • Ongoing monitoring of backup job success and failure
  • Alerting and follow-up on failed or incomplete backups
  • Retention planning based on data type and business need
  • Periodic backup health reviews
04

Off-Site and Immutable Backup

Keeping a backup copy only where your primary data lives defeats the purpose. We help design backup storage with off-site and immutable options where appropriate.
  • Off-site backup copies separate from primary systems
  • Immutable backup options to help resist ransomware tampering
  • Backup storage planning based on your data volume and budget
  • Coordination with your existing infrastructure and cloud services
05

Disaster Recovery and Business Continuity Planning

Backup is the raw material for recovery — disaster recovery planning is how you actually use it when something goes wrong.
  • Disaster recovery plan documentation
  • Business continuity planning for extended outages
  • Prioritization of critical systems for recovery order
  • Plan reviews as your business and systems change
06

Recovery Testing and Ransomware Recovery Preparation

A backup plan is only as good as its last successful test. We periodically test recovery and plan specifically for ransomware scenarios, not just hardware failure.
  • Scheduled recovery testing
  • Ransomware recovery scenario planning
  • Documentation of recovery steps and responsibilities
  • Coordination with your cybersecurity protections for a complete response

Frequently Asked Questions

Common questions about backup and disaster recovery services.
What is backup and disaster recovery?

Backup and disaster recovery is the combination of regularly copying your business data and having a documented plan to restore systems and data after an outage, failure, or incident.

Do you provide managed backup services?

Yes. Bitek Solutions monitors, manages, and tests backup for servers, endpoints, and Microsoft 365 data.

Does Microsoft 365 already back up my data?

Microsoft 365 includes some retention features, but it is not a full backup. Microsoft 365 Backup adds independent, longer-term protection against accidental deletion, retention gaps, and other data loss scenarios.

Can you help us recover from ransomware?

We help with ransomware recovery preparation — backup design and planning built around ransomware scenarios. Actual recovery outcomes depend on the specifics of an incident, which we’ll always assess and communicate honestly.

Do you guarantee a specific recovery time?

We don’t promise a fixed recovery time or guarantee zero data loss for every scenario, since that depends on the specific incident. We do build monitored, tested backup plans and communicate clearly about realistic recovery expectations.

What is off-site or immutable backup?

Off-site backup stores a copy of your data away from your primary systems. Immutable backup means that copy can’t be altered or deleted for a set period, which helps protect it from ransomware.

Do you test backups, or just run them?

We monitor backup jobs on an ongoing basis and perform periodic recovery testing, rather than assuming a backup works without verification.

Can you back up multiple offices or remote employees?

Yes. We design backup coverage for server and endpoint data across multiple locations and remote team members.

Is backup included with managed IT services?

Backup and disaster recovery can be included as part of a managed IT plan or set up as its own service, depending on what fits your business.

How do I know what to back up?

We review your systems and data — servers, endpoints, Microsoft 365 — and help you prioritize what needs backup coverage and how long it should be retained.

Ready to Know Your Data Can Actually Be Recovered?

Schedule a free backup assessment. We'll review your current backup coverage and show you where the real gaps are.